Terms and Conditions
- Introduction
MediTransfer is a trading brand and platform operated by CareTransit FZ-LLC, UAE, an online platform that facilitates the booking of non-emergency medical transportation services. The platform connects users with licensed third-party ambulance and medical transport providers. - Nature of Service
MediTransfer is not a medical provider and does not own or operate ambulances. All transport services are provided by independent third-party service providers. - Booking and Payment
All bookings made through the platform are subject to availability. Prices are calculated based on estimated travel time, service level and provided details. Payment confirms the booking request. - Pricing
Prices displayed on the platform are estimates based on available information. Final charges may vary based on actual conditions, patient requirements, waiting time, access limitations or operational factors. - User Responsibilities
Users must provide accurate and complete information. Failure to provide correct details may result in delays, additional charges or cancellation. - Limitation of Liability
MediTransfer acts solely as an intermediary platform. The company is not responsible for the medical treatment, conduct or service delivery of third-party providers. - Service Availability
Services are subject to provider availability, operational conditions and geographic coverage. - Amendments
MediTransfer reserves the right to update these terms at any time without prior notice.